Shipping policy

Shipping & Delivery Policy, Laftya

We're committed to fast, secure delivery for every customer.

🔹 1. Processing Time

Orders are processed and shipped within 24 to 48 business hours of payment confirmation
(excluding weekends and holidays).

🔹 2. Delivery Times

Average delivery times:

  • Mainland Spain: 3 to 5 business days

  • Europe: 5 to 10 business days

  • Other countries: up to 15 business days, depending on destination

Delivery times may vary during periods of high demand (sales, promotions, holidays, etc.).

🔹 3. Order Tracking

Once your order ships, you'll receive a confirmation email with your tracking number and a link to the carrier's website so you can follow your package.

🔹 4. Delays or Lost Packages

If you notice an unusual delay, please reach out to us at 📩 contact@laftya.com, with your order number.
If the carrier declares your package lost, we'll take care of a reshipment or a full refund.

🔹 5. Address Errors

The customer is responsible for the shipping information provided.
If there's an address error or the package is returned, reshipment costs will be the customer's responsibility.

Last updated: October 5, 2025